How is retail crime affecting its workers?

Incidents like verbal & physical attacks on retail workers have gone up 50% and one of the major triggers is shoplifting. Former copper, Rav Wilding, investigates the scale of the problem & hears from staff how the threat of abuse is making them afraid to be in the workplace.

To watch this with subtitles, go to BBC iPlayer and search for Morning Live from 16/05/24.