Episode details
Available for 29 days
One listener fights for a refund after his robotic lawnmower powers down. And Shari Vahl from BBC Scam Secrets offers advice on how to coax loved ones away from AI romance scams. Linzi Lima discusses the impact of AI music and whether labelling is required so that consumers are properly informed about their musical choices. And Gogglebox's Reverend Kate Botley discusses how personalising your funeral can actually save money and make it a more meaningful experience and why technology can help to do that. Finally, futurologist Magnus Lindkvist discusses the likely impact that AI will have on people's shopping habits - will it be an angel or devil on your shoulder? Get involved with the consumer fight back - getting answers, righting wrongs and making things better for consumers everywhere. If you have a story or experience you want to share with Consumer Fight Back, email cfb@bbc.co.uk
Programme Website