Guernsey: Disruption amid Microsoft outage

Services across Guernsey are facing disruption due to the Microsoft global outage.

Teams, Outlook and AI software Copilot have been affected and Microsoft said attempts to fix the issue so far were "not taking as expected". More than 400 million people are known to use Microsoft 365 services.

In a post on social media, Guernsey's airline Aurigny said the outage may affect some of its communication channels, advising customers to manually take notes of their details whilst making a booking.

The States of Guernsey said emails were being sent and received intermittently, adding it would provide an update about the ongoing impact of the global issue when it finds out more.

Aurigny said its phone lines and WhatsApp service remained open for customers.

It said the ticket desk at Guernsey Airport was also available for "very urgent matters".

"Our priority remains maintaining safe airline operations, supporting our communities and minimising any inconvenience," a spokesperson said.

"The outage is not currently impacting operations, and customers are advised to check in and arrive at the airport as normal for scheduled departures."

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